Visitors

When you create a Web site, you try to figure out how people are going to respond to it and interact with it. Despite your best efforts, there’s no way to predict how everyone is going to use your site, but there are some things that you can do to actually get a glimpse of [...]

The social media revolution has encouraged everyone to comment on everything that they see online, but it wasn’t always that way. In the past, even though we were all connected online, sometimes it didn’t feel like that was actually the case. These days, it seems like no matter where you go online, you can participate [...]

When you visit a Web site, do you ever sometimes think about the other people who might be visiting that same site at the same time as you? That may not happen very often, but I know that I have thought about it before, especially on sites that tell you when there are other people [...]

Do you care about your community and customers? You should. Many businesses treat their customers as a group and don’t consider the individuals within that group, but they should be making an effort to connect with each person in some way. One of the best ways to do this is to simply respond to them [...]

Are you listening to your customers, users, or visitors? If you’re not, then your offering may not be around for very long. For many years, the standard in business has been to talk to your customers as a whole without actually listening to them collectively or as individuals. This just doesn’t fly anymore. Social media [...]

If you have a Web site, it only makes sense that you would want your visitors to tell their friends about what you’re doing so that they can also check out your site. The more visitors the better, right? The ways in which people spread the word to others can be varied, but as a [...]

Webmasters have access to so much information about their visitors these days, and it’s amazing to see how far we’ve come. About a decade ago, those of us who were running independent Web sites were excited just to have hit counters displayed that showed how many people were visiting our sites. These days you can [...]

If you have a blog or Web site, then you want to know who’s visiting what you’ve created. This Web 2.0 movement has made us appreciate our online communities even more, and we want to do what we can to please them. If we have no clue as to what our visitors are doing or [...]

If you’re someone who is responsible for a Web site, then it’s important for you to know how your visitors are using your site. Your job is to better optimize the content and layout of your Web site so that your visitors will enjoy their visit to your online property. If you don’t do any [...]