Freeware, useful Web sites, original PC tips & tricks, critical updates, jargon definitions, and general help for consumers. Tech support with a personal touch!
Gnomie Chris “Vorped” writes:
Hey Chris, I just wanted to say thanks for letting the public hear Ponzi’s mom’s call. The call really touched me and made me think about all the people who have suffered this kind of problem. I seriously don’t know how these freaking OEMs can let any ol’ person who goes through [...]
I recently wrote in the blog about a problem I had with an online photo and electronics supplier, how I chose to go with B&H Photo Video, and how — based on their service — I would be dealing only with them in the future.
Here’s a good example of why. On the 11th of [...]
Gnomie James Briggs writes:
Hey Chris, I have recently had to deal several times with Dell technical support, and even though I got annoyed at times, I’ve discovered a few things that get me through the calls as quickly and as easily as possible.
Get all service tags, serial codes, etc. prepared before you call for help.
Know, [...]
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