When you create a Web site, you try to figure out how people are going to respond to it and interact with it. Despite your best efforts, there’s no way to predict how everyone is going to use your site, but there are some things that you can do to actually get a glimpse of [...]
Do you care about your community and customers? You should. Many businesses treat their customers as a group and don’t consider the individuals within that group, but they should be making an effort to connect with each person in some way. One of the best ways to do this is to simply respond to them [...]
In the early days of the Internet, I remember when people would send around URLs to specific items on a Web site that took up many lines of text and looked more like a paragraph than a simple URL. As time has passed, companies have realized the importance of shortening their URLs if at all [...]
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