Ask Dave Taylor!

Where are images stored that I visit when surfing the Web? I understand that they are cached somewhere. Are all images cached for all sites that you visit?
In Microsoft Internet Explorer, the images are stored under a hidden folder under each user’s profile. The folder is C:\Documents and Settings\ (username) \ Local Settings […]

When I double-click on a number of files and folders on my PC, the search function comes up rather than opening the file. If I right-click, the dropdown menu shows ’search’ at the top of the list; ‘open’ appears second. How can I change folders and files so that they ALL open when double-clicked?
That’s a […]

I have a PC desktop and I just purchased a Dell Laptop. The technician at my Internet provider helped me transfer my e-mail account so that I would get all future e-mails on my laptop. He couldn’t tell me how to transfer my address book, old e-mails, etc. from my desktop onto my new laptop. […]

I have been working on a PowerPoint quiz for quite some time and have inserted sound files which work fine. However i have been working on a new slide and it seems all my sound files (not movie) only play for about a second. This is throughout the whole presentation. I must have clicked on […]

Our IT people are warning us about something called a Zotob MS05-039 worm, but they’ve caused more trouble than they’ve prevented in the past, so I’m leery about applying any changes they recommend. What is the Zotob worm, and how do I avoid getting into trouble with it?
Feisty users, the bane of all IT departments! […]

Ever since installing SP2 on my WinXP Home OS, the “My Documents” folder and everything in it has become “Read Only.” Despite unchecking the “Read Only” check box in the folders properties and applying that change to the contents of the folder, it reverts to “Read Only” as soon as I recheck. Why is […]

Whenever I log onto Microsoft MSN Messenger and chat, it is being recorded and read by my roommate. I have no idea how to stop this and have some privacy as we share the same laptop. Can you please help me solve the problem?
First off, sounds ilke you have a nosy roommate, which is too […]

I miss the Start menu that I had in Windows 98 now that I’m running WinXP, but I understand that it’s possible to switch to a so-called “classic” menu. How do I do that?
I, too, am not a big fan of the new XP style Start menu, so I know exactly what you’re talking about. […]

I am having a problem saving HTML in Notepad. It won’t save it as HTML, so I can go no further. I see you have already answered this exact question. The problem is, the answer wasn’t correct. To save something in Notepad, you said to make sure to save it as HTML and not Text. […]

I use Norton AntiVirus 2005 and am happy with the program - with the exception that I would like to change the time that the automatic scanning starts. Currently, it is 8 p.m. daily. I can access its site, but am not smart enough to understand how to change that timing.
Digging around on the […]

Dave, since you had such a good answer to the question about Windows Vista, I’m hoping you can tell me what the Windows OneCare program is? I just got a note from Microsoft about it, but it was busted and I only got the first two lines…

Prior to last week, I could just right-click any picture or animation on the Web or an e-mail and save it as a jpg or gif. Then my grandson gave me a digital camera and its accompanying software installed ACDSee on my machine. Ever since then, anything I try to save defaults to a bmp. […]

This is a weird problem that others may have too: My connection to the Internet (cable) goes dead if I leave my laptop on without using it for some time. The error message says “ARP cache will not clear” when I try to refresh the connection. I have tried it with both a wireless and […]

I am trying to export my AOL e-mail addresses to Kodak Easyshare address book. Doesn’t work. Help!
Hmmm… I’m not sure whether it’s supposed to work or not. I dug around in the Kodak Easyshare (formerly known as Ofoto) system, and here’s the best I could find in its help system:

I have a question about Outlook 2003. I have three POP e-mail accounts that I download e-mail from. They are all set up as accounts in Outlook 2003, however, I can not figure out how to direct them to the folders I have created without creating a bunch of complex rules.
Here is the scenario:

me@company1.com is […]

Dave, Windows XP hibernation takes an extremely long time, ten minutes or longer, to get to full hibernation. What is up? What can I do? I’m using a Toshiba M200 Tablet PC with 1GB of RAM.
Everything was fine when I received it used off eBay. Since then, I’ve reimaged the HDD and then resized the […]

Dave, here’s a weird one: when I look at my photographs via my Web browser in Safari, Internet Explorer, or any other browser, they are shown huge, as I expect them to be (I like to pan around to view them), but when I look at the exact same image in Firefox, it’s automatically shrunken […]

Dave, I have recently had to completely restore the operating system on my sister’s Dell Inspiron 2600. Since doing this, the resolution has reduced back to 860, and cannot be changed. How do I know what driver to reinstall, (if this is what to do)?

Is there any way to stop the Yahoo! mail alert from popping up on my PC when Yahoo! Messenger is opened? This is very aggravating, especially when I’m trying to read something on my Windows system!

Dave, I have a Samsung YP-910GS hard drive mp3 player and it recently stopped working. I tried to reload the firmware, but when I connect it with USB, the computer says unrecognized USB device. I know the hard drive is a 1.8″ Toshiba, same as in the iPods, but it says the drive is an […]