Do Not ‘Reply To All’

Many people think they have to use the ‘Reply to All’ option when responding to email sent to multiple recipients. When in fact, all this does is fill up other individuals’ inboxes with potentially irrelevant messages.

There is a time and a place for the ‘Reply to All’ option. You should only use this feature when you are certain that the original sender and all people in the original email’s To: and Cc: field need to know your response.

You should not use the ‘Reply to All’ feature when:

• The original sender is the only individual who needs to know your response.
• The original sender and a few other recipients need to know your response.
• You were blind copied (Bcc: recipient) on the original message. If you use the ‘Reply to All’ feature in this situation, you reveal yourself as a recipient of the original message.

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