Do Business Card Scanners Really Work?

I keep seeing ads for business card scanners and they make it look convenient — but do they really work? –Jason

Having just returned from our annual franchise trade association conference, this question couldn’t have been timelier.

As with any large conference, we often return with a stack of business cards with miscellaneous notes scribbled on them that need to be processed.

The value of a business card scanner is based on the value of the information that you want to scan. If you are in sales, business development or any other position that relies heavily on keeping in touch and you don’t have a good structured process already in place, they can be worth their weight in gold.

They are certainly more efficient than manually inputting business card info into your address book, but they are not perfect.

I did a test on one of the more common units that you’ll see in electronics and office supply stores: The CardScan Personal ($150 -$160 street price).

The installation and calibration only took about five minutes and was very easy. From a hardware perspective, all business card scanners are quite similar so the real key is the software that does the organizing and OCR (optical character recognition).

I scanned 80 business cards that ranged from traditional simple formats to elaborate layouts and color schemes.

What I found was quite understandable; the more traditional the card, the higher the accuracy.

The government issue business cards that I received from FBI agents that I met at a speaking engagement scanned in flawlessly. The name, title, company address, phone, fax and e-mail information was all captured perfectly.

Unfortunately, most companies get more creative with their business cards these days, so don’t expect that kind of accuracy for most of your scans.

Of the 80 scans I did, 57 of them required some editing of the results, but most of it was minor.

For instance, the Company field was blank on any card that had the company name only in a fancy logo or when it guessed wrong and put the person’s title in the Company field.

The good thing is that the actual scanned business card image is displayed (in black and white) just below the database fields, so it’s real easy to know what changes need to be made.

More important, it doesn’t take much to fix the minor issues (often you simply cut and paste from one field to another or type in a company name).

Once I had the 80 cards scanned and cleaned up, I was able to export the entire database of information into a file that could be imported into my Outlook contacts. The instructions on how to import the file into Outlook was included on the screen once I completed the export from within the CardScan software.

If you really want to get sophisticated, you can synchronize the CardScan database with your Outlook or Palm Desktop contacts so that all contacts would exist in both databases.

You can also setup an Internet based “At Your Service” account which copies your contacts up to a Web-based interface for backup and flexible anywhere access.

All-in-all if you deal with a lot of business cards on a regular basis and want to keep an electronic copy of every card you ever get and convert them into a database, this product does the trick.

CardScan also offers more robust scanners that are capable of interfacing with many of today’s most popular CRM (Customer Relationship Management) programs such as ACT! and Goldmine.

Ken Colburn
President of Data Doctors Computer Services, Host of the award-winning Computer Corner radio show, and Author of Computer Q&A in the East Valley Tribune newspapers.

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  • andy

    I like the remarks because they answered some of my questions but It does say which product they6 used to jet their remarks from and what products work with window 7 and are good for the buck…..Andy