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What’s A World Phone?

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Q: Do I really need to buy a world phone if I am going overseas? - Jillian

A: Cellular phone networks, plans and options are confusing enough if you are shopping for a phone here in the United States, but add the European standards to the mix and it can become mind-numbing.

This confusion combined with the fact that people are starting to learn how to “hack” their phones to get them to work abroad has given rise to various providers selling “world” or “global” phones.

They are designed to do what the name implies, work around the world (or at least most of it).

You don’t necessarily need to buy one of these phones if you are going overseas, but if you are in the market for a new phone and you travel abroad often, it may be the right choice for you.

Having just returned from a trip to Italy, I learned about all the nuances of what can and can’t work together when it comes to existing phones.

There are two dominant standards that are used in various parts of the world; CDMA (mainly used in the US, with some coverage in a few other countries) and GSM (used in the US as well as Europe, Asia and Australia).

My BlackBerry and my wife’s Motorola RAZR are both CDMA phones because we are with Verizon, so we did not have an option to use either on our trip.

A friend that was traveling with us had a GSM version of the Motorola RAZR on the Cingular (now AT&T) network which incorporates a “SIM” card (which stands for Subscriber Identity Module).

This could potentially allow us to temporarily turn her phone into an “Italian phone” by taking out the SIM card used in the U.S. and inserting one purchased in Italy.

The problem for many U.S. phones that accept SIM cards are that they’re “locked” by the cell phone provider so they can only be used on their system, which was the case with our friend’s phone.

We had a couple of options for using a cell phone in Italy: “hack” our friend’s phone to unlock it before we left the U.S. (which would potentially void the warranty or create other issues when we returned), rent a phone that was designed to work in Europe or buy a GSM phone in Europe that could be used in the U.S. when we returned.

Some providers such as Verizon offer a rental option for traveling abroad, but there are many companies that specialize in this service, so be sure to search for “cell phone rentals” online to get the best deal.

Our current provider uses the CDMA standard, so if I bought a GSM phone in Europe, I would have to contract with another carrier in the U.S. if I wanted to use it upon my return.

There are so many possible scenarios and limitations that I would always recommend calling your provider as the first step in figuring out what you currently have and what the best solution is for you. Some offer roaming in other countries, while others have specific plans and products like world or global phones for those that regularly travel in other countries.

Ken Colburn
President of Data Doctors Computer Services, Host of the award-winning Computer Corner radio show, and Author of Computer Q&A in the East Valley Tribune newspapers

[tags]world phone, gsm[/tags]

3 Comments

T-Mobile and AT&T use SIM cards. It is no problem getting SIM unlocked. Call a couple days ahead. The code must be looked up and that is not done by the customer service rep. The rep submits an order. In the case of T-Mobile, the code is texted to you. You can also call back to cust service and get the code. Enter carefully. You can find yourself totally out of luck if you keep trying to change the code incorrectly.

Before deciding what to do, think about how you wish to use the phone. If you are going to use the phone in the area being visited and you have a SIM card, look into getting a SIM for local calls overseas. For instance, calls within Germany using a U.S. SIM will cost a whale of alot more than calls using a German SIM.

When I was visiting China, I considered renting a GSM phone. However, I was warned by locals to only rent through my travel agent or tour company. They knew of many situations where a tourist had rented from a local supplier and when they returned the phone a couple of weeks later, they were hit with large fees because the phone had been “damaged.” Be careful when renting overseas.

To save the bother of unlocking or the worry of whether my handset will work, I just rent both SIM and handset from Cellhire  http://www.cellhire.co.uk). They have local SIM cards for most countries and the incoming calls are free. Also it’s not pre-paid which is ideal for business - we just get invoiced at the end of the month. Cards and handsets can be rented by the week.

They also have an international and european SIM card offer. The European one is very competitive right now.

http://www.cellhire.co.uk/countries/europe-sim-card.aspx

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