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Research Before You Buy VoIP

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There has been a lot of discussion lately about VoIP (Voice over Internet Protocol) telephone service. VoIP is, indeed, becoming the alternative to traditional telephone service. But like any consumer product, it pays to shop around for the best price and service on VoIP Internet phone service before you buy.

Virtually all VoIP service packages will surpass the minimal call waiting and voice mail bundles of traditional phone services. If you have commercials for a phone service provider that is advertising that their unlimited local and long distance call packages can be had for as low as $20 a month, then they are selling a VoIP phone system. And some of the packages include free long distance to other countries. No matter which Internet phone service provider you choose, as long as you stick with a highly rated VoIP association that has a reputation for good voice quality of calls, you can’t go wrong.

One of the accomplished things about any Internet phone service is all the free calling features that comes with it. Free local and long distance is just the start. Another is that some of the features of the normal telephone line are free of charge in the VOIP phone service. But what are you getting for your hard-earned cash? If you pick out the hardware solution you’ll be using a converter box called an ATA that will be attached to your high-speed Internet connection. And you can expect to spend some time on the phone with customer support in order to get your system up and running correctly The good news is that from then on you’ll most likely be able to experience uninterrupted service.

There are some familiar issues that you need to be aware of before making the switch to VoIP Internet phone service. Because VOIP is new, your will see smaller and crucial differences between the broadband phone service providers. But Internet telephony is the future technology, and even some traditional telephone service providers have conceded this by initiating VoIP packages of their own. Several telephone companies are realizing the potential for VoIP services and so companies like Sprint, Verizon, AOL and others are now offering VoIP plans to consumers. While the new VoIP can save you money, it does have its limitations. For the most part, VoIP telephone service is still only practical for home use and small commercial users, since the stability that is required by enormous commercial ventures isn’t there. But it will be. After all, were you aware that most of the primary telephone companies use the Internet to route their long distance calls already and have been for years?

Remember, too that if your ISP suffers an outage in your home or place of business, you not only have no Internet service, but you will have no phone service either.

Both types of phone service, VoIP and Plain Old Telephone Service (POTS), rely on switching the telephone call through the fastest connection. Like all new technical skills, VoIP continues to improve and the result is better call quality and service levels. For years standard telephone lines have used a circuit switching network to transfer telephone calls, but VoIP technical knowledge uses something called packet switching instead where audio is converted into packets of data that are sent over the Internet and reassembled on the other end by the character’s computer or telephone. Since there are still some bugs in the system, switching without researching may not be the best idea. As we discussed above, do your homework before making the switch.

About the Author
Yvonne Volante is a big fan of technology and VoIP and writes for fxphone.com, which is the premier phone resource on the Internet.

[tags]voip, pots, yvonne volante, fxphone.com, internet telephony, ata[/tags]

4 Comments

We must not forget to mention that a POWER LOSS, such as after a thunderstorm or other major weather event will also send VoIP Nighty-Night. For peple with medical problems, going incommunicado would most likely be unaceptable.

Something else to keep in mind is that most VoIP services don’t initially provide 9-1-1 access. It is a service that often has to be asked for or signed up for in addition to the basic service. If you plan on replacing your normal landline or cell telephone with VoIP you might to remember this, as you may no longer have access to your local 9-1-1 emergency number. Even if you do sign up for it, your 9-1-1 call might still go to a national call center that has to redirect you to the correct 9-1-1 answering point, which in an emergency situation could waste valuable life-saving seconds.

VOIP works great as a second line in the house. Everyone can yak to their hearts content and make all the free calls they want on the VOIP line, lowering the usage (and subsequent bill) on the POTS line to just the basic stuff.

A simple UPS handles the power outage problem, but it won’t do anything about someone knocking out a utility pole.

Anyone considering VOIP should definitely check to see if the provider offers E-911 before signing up. Some do, some don’t.

On that note … I’m due to update my VOIP Plan Chart this week … I’ll pay particular attention to gathering the most recent E-911 data.

Power outages are experienced with land line phones just as often as they are with Cable for high speed. I have not experienced any additional outages with my VoIP as I did with my traditional land line.

Dwight Weber
http://www.savewithvoipna.com

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