Microsoft Outlook has an autocompletion cache that stores names and email addresses. Outlook uses the cache to try and complete names and email addresses you type in the “To:” field (as well as the “CC” and “BCC” fields). However, sometimes the autcompletion cache may contain outdated information. If this is the case, you can easily remove individual addresses from the cache.

This can be accomplished by highlighting the incorrect entry when it is presented in the suggested names list (use the arrow keys to select an entry). Press the Delete key on your keyboard and the entry will automatically be removed.

If you want to reset the entire autocompletion cache, the process is much different. To reset the cache in Windows XP with Outlook 2002 Standard edition, following the steps listed below:

1. Open Windows Explorer.

2. From the Tools menu, click Folder Options.
3. Click the View tab.
4. Select the Show hidden files and folders option if it is not already selected.
5. Click OK.
6. Click Start and click Search.
7. Click All files and folders.
8. In the All or part of the file name field, type *.NK2.
9. Select All Hard Drives from the Look in field and click Search.
10. Right click the .NK2 file under the correct profile name and click Rename.
11. Rename the file to [profilename].bak and press Enter.
12. Close any open windows and restart Outlook.

Tags: microsoft, diana huggins, outlook 2002, remove entries, autocompletion cache, nk2