NewIE Window Displays Blank White Page
- 0
- Add a Comment
If you open a new window in Microsoft Internet Explorer 6, the new window displays a blank white page. This symptom also occurs if an HTML page opens a new window in Internet Explorer 6. Additionally, you receive the following error message if you try to perform a search on the page by using the Find (on This Page) command:
An error has occurred in this dialog.CAUSE
Error 49: Interface not registered
This issue occurs if the dynamic link library (DLL) files that are related to Internet Explorer are not correctly registered.
RESOLUTION
To resolve this issue, re-register the DLL files that are related to Internet Explorer. To do this, follow these steps:
- Click Start, click Run, type regsvr32 urlmon.dll in the Open box, and then click OK.
- Click OK when you receive the following message:
- DllRegisterServer in urlmon.dll succeeded
- Repeat steps 1 and step 2 for the rest of the DLL files by replacing the regsvr32 urlmon.dll command in the Open box with the following commands:
- regsvr32 actxprxy.dll
- regsvr32 shdocvw.dll
- regsvr32 mshtml.dll
- regsvr32 browseui.dll
- regsvr32 jscript.dll
- regsvr32 vbscript.dll
- regsvr32 oleaut32.dll
- Test to determine whether the issue is resolved. If the issue is resolved, do not complete the remaining step. If the issue is not resolved, go to step 5.
- If the issue is not resolved, some of the core Internet Explorer DLL files may not be correctly registered. To resolve this issue, register the core Internet Explorer DLL files files.
- Note: The following step requires that Microsoft Windows XP Service Pack 2 (SP2) has been installed on the computer.
- Click Start, click Run, type “%ProgramFiles%\Internet Explorer\iexplore.exe” /rereg in the Open box, and then click OK.
[Source: Microsoft Knowledge Base article 902932]
