PC World has just released a survey it took of more than 6,000 Internet users in order to determine who the best ISP was. And the answers may surprise you.

The 6,000 survey participants, all PC World subscribers, were asked to rate their ISPs on a scale of 1 to 7 (hey, Aunty didn’t design it, she just reports it), with 1 representing “extremely dissatisfied” and 7 representing “extremely satisfied.” Then they took all of the responses, per ISP, which were in the 6-7 range, and ranked the ISPs based on what percentage of users gave a given ISP a 6 or 7 for the particular category of ISP service. So, for example, if 85% of ISP X’s customers gave that ISP a 6 or 7 for a given category, it would rate higher than an ISP for whom only 79% of its customers gave it a 6 or 7 in the same category.

Categories ranked included overall service, reliability, tech support, customer support, download speeds, upload speeds, and spam blocking.

The surprising winner, overall, was…

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