Troubleshooting is something we often find ourselves having to do. It is often difficult to even know how to begin troubleshooting a problem and can mean waiting on the phone for extended periods of time waiting to speak to support personnel.

XP makes network troubleshooting more “user friendly” through the Help and Support Center. Using the various troubleshooters, you can select from various problems and XP will provide you with some tips on how to troubleshoot the problem. For example, to troubleshoot a home networking problem, open the Help and Support Center located on the Start Menu and select Networking and the web. Select Fixing networking and web problems. From the list of problems click Home and Small Office Network Troubleshooter.

Using the Network Troubleshooter, you can pick from a list of problems and XP will present you with possible resolutions. This is a nice added feature in XP however, don’t rule out any calls to tech support.