The Windows Support Tools are located on the Windows XP CD. These tools are normally used by technical support or more experienced users to troubleshoot and resolve various problems.

The support tools are not installed with Windows XP. If you want access to these tools, you must complete the steps below. Once you do, a Windows Support Tools folder containing the different tools is added to the Start Menu.

To install the support tools:

1. Insert the Windows XP installation CD into your CD-ROM drive.

2. Double click My Computer.
3. Right click your CD-ROM drive and select Explore.
4. Open the Support\Tools directory.
5. Double click Setup.exe. This launches the Windows Support Wizard.
6. Click Next.
7. Click I agree to accept the End User License Agreement.
8. Type in your name and organization. Click Next.
9. Select the installation type you want to perform. Click Next.
10. Click Install. The Windows Support Tools are installed on your computer!