E-Mail:
Author Avatar

How Could Jing Possibly Rock More? Great Customer Service When You Haven’t Even Asked

About a month ago, I wrote an article praising Jing, a currently free static and video screen capture product that works on Macs and PCs. In it, I spoke about its virtues and flaws in my eyes.

One of my issues was Jing’s Screencast.com hosting. In the comments, Brooks from Tech Smith, who makes Jing, came over and told me that Jing screencast hosting is available beyond the 60 day trial - for the duration of the Jing project! Not only that, he then escalated some further inquiries I had to the Jing product manager who then answered further questions by email.

Suffice it to say that when Jing evolves, or adds a Pro version, I’ll be first in line. Tech Smith rocks.

Tags: , , , , , , , , , , , , , , ,

One Comment

[…] I wrote a review of Jing, which I later updated. Tags:camtasia studiojingjing reviewscreen capturescreencastscreencastingscreenographytechmsmith corporationtechsmiththe jing projecttool of the dayBookmark | Save | Share | Email Popularity: unranked [?]Nice to meet you — We’d Love to See You More Often! You can subscribe by RSS feed, or get weekly updates by email. […]

What Do You Think?

 


Anti-Spam Image

Want to Start a Blog Here for Free?

Are you an expert in one subject or another? If your goal is to help others and dispense hard-earned information back to the community, stake a claim on your very own Lockergnome blog today! You can write about anything - no matter the topic. Sign-up to start blogging!