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Amazon Feedback and Marketplace Usability

I was reviewing feedback left for a Marketplace seller. Here are a couple of snippets:

“Great book for new moms to be!

“Excellent book!”

“Great book…”

“Great quality…”

“Great product…”

This person is a book seller. He doesn’t publish books or sell e-books. So if a person buys a book from him and the book stinks, does that mean the seller is bad, too? If you’re thinking the person could be describing the book’s condition, there are better ways to say that.

I always forget where to find the feedback page and the product ordered page complete with its condition. You can’t find these in the same place. [ Read more... ]

What Do You Think?

 

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