In an article about the Google self-driving car project, the question is asked about the core competency of the company, about the folly of that mindset, and “what the heck were they thinking anyway?”
I wonder that a great deal about Microsoft, as it veers into areas where it has no proven track record, and ends up blowing lots of dollars on an elaborate project that has little chance of survival, or making a profit. It has been that way for some time, and I have thought to myself if the projects were not just flights of fancy for some group of executives that have too much time on their hands, and don’t want to be bored.
Google’s self-driving car is a wonderful invention. But why is Google messing around with this? Shouldn’t it be paying attention to problems with its core business?
Google this weekend disclosed its breakthrough work in self-driving cars, which have navigated 140,000 miles with very little human intervention (although trained humans are at the wheel to take over should the car decide on its own to do something dangerous, like, say, run over a pedestrian or kill everyone inside the cabin and eat their brains).
It’s a fantastic breakthrough, but is automated cars something Google should be messing around with, wonders tech blogger Henry Blodget. The cars will take decades to deploy, and meanwhile Google has more immediate problems.
Why is Google spending the $10+ million of shareholder money per year the project consumes (15 engineers, plus drivers, plus the cars).
Isn’t there something closer to its core business that Google could spend this money on?
I would say this is a reasonable question, but then lots of businesses do things that are not related to the core business. It has something to do with the idea of always turning higher profits. Since that relates simply to greed, I have never seen the complete picture on it, but then I have not ever been completely money motivated.
On the other hand, what really is Google’s core business? It seems it has expanded successfully and has done well at most everything it tries. o in the case of Google, perhaps they should be allowed to chart their own course, for they, unlike Microsoft are not bungling the core business constantly.
Google Apps, for example. Google Apps are cool. But in many ways, they’re still not ready for prime time. Wouldn’t it maybe be better for shareholders if Google spent this money and focus on Apps instead of robot cars?
I’d say this is valid too, and I won’t be very vocal with my opinion, because I don’t use Google Apps, and probably never will. I want something local and bristle when told that everything will one day be in the cloud. As I have said before, I don’t like the term cloud because I don’t like purposeful misnomers.
Or Chrome? Or Android? Or even search?
Chrome seems on track, especially when compared to Firefox or Internet Exploder. Android, haven’t used it, so I’ll wait until I personally do for a while to judge. Search? I think they have it nailed.
The Myth of Core Competencies
TechCrunch’s Michael Arrington takes Blodget to task in a post that basically calls Blodget a spoilsport.
But Arrington’s post is unfair. It’s true as far as it goes. Blodget is indeed skeptical that Google should spend its resources on automatic cars. But Blodget isn’t arguing it’s a waste of time. He’s just saying that if automatic cars are a dream of Google co-founder Larry Page’s, then Page should spin off a separate company to do it. That’s what Amazon founder Jeff Bezos has done with is spaceflight dreams, he spun off as separate company for rockets, rather than having Amazon do it.
Fifty years ago, big companies had in-house blue-sky research departments — AT&T Bell Labs is the most famous example. But the Silicon Valley business model beat those big companies, because it turned out that it was better to let startups manage innovation, while big companies kept doing what they were good at. Startups are more agile, and better able to compensate engineers for their work if an idea hit it big, Blodget says.
Blodget raises good points.
I am not sure the points are so valid, as what I see is a problem of the upper management of a company, not that the company should be separate. It seems to me that it is a problem of individual temperaments, nothing else.
And yet this notion that companies have “core competencies,” and anything outside those competencies is a distraction, is a bit of a myth. It’s a way we explain failures after they happen. If a company tries a new venture, and fails, we look back and wave it off by saying, “That was outside its core competency.”
Success Outside Core Competencies
In fact, companies try new businesses all the time, sometimes failing, and sometimes succeeding. Take Blodget’s own example — Amazon.com. It started out as an online book retailer, then branched out into other online retail. That appeared, at the time, to be outside Amazon’s core competency; after all, you don’t buy tube socks in a Barnes & Noble. And yet Amazon made it work.
Still later, Amazon went into business as a cloud computing provider. That, too, seemed to be outside Amazon’s core competency — Amazon is a retailer, not an IT vendor. And yet, Amazon seems to be making it work.
I’m not certain we have any meaningful way of judging this just yet.
There are more examples: Microsoft started out selling software development tools, then branched out into operating systems, office suites, and Internet services. Apple started out selling desktop computers, then moved into mobile consumer electronics and media publishing. Telephone companies and cable TV companies went into the Internet service provider business after they’d been in business for decades.
That’s not the story of Microsoft the way I have seen it told. In all accounts I have seen, they started out by repackaging Seattle Micro’s disk operating system as MS-DOS. Nonetheless, Microsoft is not a good example, for they have screwed the pooch many times, so they are not a company that should be held as a model to emulate, but also, they have not been so unsuccessful that they should be a subject of complete ridicule. It is, in many ways, a company like many others, some successes and some failures.
The kernel of truth in the core competence myth is that companies are more likely to succeed where the new venture leverages old competencies. Amazon was already a retailer when it started selling underwear, and used its own global infrastructure as the starting point for its cloud services. Telephone companies and cable TV companies used the wires they were already managing to provide Internet services.
And in the case of self-driving cars, Google brings its massive computing infrastructure and data centers to the problem. The cars use detailed maps of the roads they’re driving, augmented by real-time video cameras, radar sensors and a laser finder to see other traffic around them. Google has a head start on that information, and the techniques for gathering it, with its work on Google Maps and Google Street View databases. Google also benefits from the work of other researchers who’ve been addressing this problem for decades.
Even with that head start, Google might not succeed. The odds are against them. Self-driving cars are an enormous technology problem, that has resisted the attempts of brilliant minds to crack it. But if Google does succeed, the payoff is planetary, vastly bigger than even Google’s current business. As Arrington notes: “In a hundred years who knows, Google may be thought of as a car company, not a search company. Crazier things have happened. It wasn’t all that long ago, for example, that Nokia was known as a manufacturer of rubber galoshes. If Blodget had his way, they’d still be at it.”
Good point, which shows that neither Arrington, nor Blodget, are entirely right, or wrong.
|During our crossing, Einstein explained his theory to me every day, and by the time we arrived I was fully convinced he understood it.
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