The concept of net neutrality is that the internet service provider (ISP) does not interfere or regulate traffic. There is not a tier system nor does the ISP throttle service to one customer in favour of another. Google has undertaken a plan to allow internet users to check on their service:
“…Google will provide academic researchers with 36 servers in 12 locations in the United States and Europe to analyze data, said its chief Internet guru, Vint Cerf, known as the “father of the Internet.”
“When an Internet application doesn’t work as expected or your connection seems flaky, how can you tell whether there is a problem caused by your broadband ISP (Internet service provider), the application, your PC (personal computer), or something else?” Cerf wrote in a blog post.
The effort aims to uncover the problem for users, Cerf said. Cerf is widely known for his work for the U.S. government in designing the Internet protocol in the 1970s and 1980s.”
Kudos to Google for undertaking this effort for non discriminatory use of the internet. One would think that government agency would monitor scrupulously these business practices of the service providers. Google provides a means whereby, in the future, the customer can voice their opinion with their pocketbook.