Qantas should be ashamed of themselves. As one of the world’s premier airlines, better corporate behaviour is expected. Qantas refused passage for three service dogs from Los Angeles to Auckland:
“Three Waikato families are facing a bill of $33,000 after three dogs being brought to New Zealand to help autistic patients were banned from a Qantas flight in Los Angeles.
The families had spent two years raising funds to bring the dogs to New Zealand.”
link: $33K bill after dogs banned from flight
Qantas, frame this as an unfortunate error in communication and correct this mistake.
Catherine Forsythe
