Qantas should be ashamed of themselves. As one of the world’s premier airlines, better corporate behaviour is expected. Qantas refused passage for three service dogs from Los Angeles to Auckland:
“Three Waikato families are facing a bill of $33,000 after three dogs being brought to New Zealand to help autistic patients were banned from a Qantas flight in Los Angeles.
The families had spent two years raising funds to bring the dogs to New Zealand.”
Qantas, frame this as an unfortunate error in communication and correct this mistake.