A friend of mine told me a story today that made me roll on the floor laughing. This friend has worked for many companies and taking technical phone calls. We’ve all heard the stories of dumb users calling the help line before. The CD as a cup tray. The guy that can’t find the ANY key. But this one I never heard before.
He says this guy calls about a network connectivity issue. After giving the guy a few pointers, he gets huffy. He states that he is MCSE certified and has tried all the simple suggestions that can be thought of. So my friend decides to troubleshoot deeper. He asks for the MAC address to his network card. Immediately the guy lashes out! THIS ISN’T A MAC, THIS IS A PC!
Priceless! This is why I never finished my MCSE. It means nothing.