Comcast

Some of you will recall the plans to upgrade to Dual Broadband as brought on by the Year-Long Saga. Qwest delivered their modem as promised, and it’s up and running.
Initially, the plan was to set up a load balancer to pipe outgoing connections to whichever outbound network had the most bandwidth available at the time. [...]

Having given up on Comcast ever concluding the Year-Long Saga, I ordered Qwest DSL to be installed this Friday. Their prices are higher and their speeds lower, but they’ll function as a stopgap until either Comcast fixes their issues, Verizon offers FIOS in Colorado, or I move.
One of my spare systems will function as a [...]

Many of you have been around for the Chronicles of Comcast. This is a synopsis for those of you who don’t want to bother with reading through each post in order.
The problem started sometime in December of 2006, around the time that Comcast bought Adelphia. I noticed my connection speed immediately increased, but the connection [...]

Based on the conversation I had yesterday with the Line Techs who fix Comcast nodes, I figure it’ll be months to a year before they figure out what their problem is. Thusly, I give up. They can fix it when they get around to it, but I want my credit for the past nine months [...]

I gave Internet Explorer 7 an unusually long trial period, and ultimately decided it wasn’t for me. Why? Several reasons:
1. I like a minimal footprint on my open windows. Seriously, do you people think I have 8 million pixels on my desktop? Well, okay, I do; but my point remains: All I want is the [...]

On the way home from work yesterday, we saw the Comcast vans parked adjacent to Node 53. As my progress with the official process had resulted in nil gains, I got out of the truck and walked over to them to set things straight…
…First off, I had to ascertain who they are and why they’re [...]

Lots of us have old computers that sit around collecting dust, or possibly even plugged in and running, “Just in case”. Lots of us have Comcast and are thus aware of the Unreliable Nature of Comcast. When you fall into both categories, I suggest you take it upon yourself to implement a monitoring system similar [...]

Last time we spoke regarding my intermittent Internet connectivity issues through Comcast, we were waiting for an LMC escalation to occur from any of the Contact Line ASAP Customers on my Node. Lo and behold, I ended up being the one to complain.
I called Call Center Supervisor Kieth when my connection dropped this afternoon. In [...]

Last I heard from Comcast, I was being considered for Contact Line ASAP pending an escalation to LMC. There was to be some deliberation and I was to be contacted within 24-48 hours of Thursday 2PM.
48 Hours passed, and I called to check. No progress had been noted on the account. Finally today (Sunday at [...]

Following up on The Saga of the Comcast Internet Connection, yet another Comcast Technician was sent to my house today.
As some of you will recall, Comcast bought Adelphia in late 2006. Comcast has replaced everything from my network to the backyard cable tap. The house is filled with brand-new coaxial cabling, and we’re on our [...]