Adelphia

Last time we spoke regarding my intermittent Internet connectivity issues through Comcast, we were waiting for an LMC escalation to occur from any of the Contact Line ASAP Customers on my Node. Lo and behold, I ended up being the one to complain.
I called Call Center Supervisor Kieth when my connection dropped this afternoon. In [...]

Last I heard from Comcast, I was being considered for Contact Line ASAP pending an escalation to LMC. There was to be some deliberation and I was to be contacted within 24-48 hours of Thursday 2PM.
48 Hours passed, and I called to check. No progress had been noted on the account. Finally today (Sunday at [...]

Following up on The Saga of the Comcast Internet Connection, yet another Comcast Technician was sent to my house today.
As some of you will recall, Comcast bought Adelphia in late 2006. Comcast has replaced everything from my network to the backyard cable tap. The house is filled with brand-new coaxial cabling, and we’re on our [...]

As many of you know, I’ve been having trouble with my Comcast Internet connection since Comcast bought Adelphia sometime in late 2006. This post follows up on my progress, or lack thereof.
Yesterday, a Comcast Technician arrived for a service call and replaced the exterior coaxial cable and placed us on a different port on the [...]

We had a small thunderstorm again last night. It wasn’t even a big, fancy, exciting one; just some cloud-to-cloud action with some rain and rolling thunder. My Comcast Internet connection went down, of course.
My connectivity issues have been intermittent since Comcast bought Adelphia so many months ago. When it was Adelphia, there was never a [...]

As many of you already know, Comcast recently bought Adelphia. Call it a merger or what have you, but it was a buyout. Anyway, my Adelphia service was switched over as expected. What I did not expect, however, was that my connection speed basically doubled overnight (See screenshot). When I saw this, I had to [...]