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1st Job for Bing – Turn It Loose On Microsoft.com!

I know I’ve mentioned it here more than once, and yet, it bears repeating again – Microsoft doesn’t index its own site well enough to be worthwhile to anyone but the folks at Redmond.

If you don’t speak the exact same dialect of English that they do, you’d better forget about finding things with on-site search.

image hopefully, the searches with Bing will be as cherry as these.

I don’t know how many others see the extreme absurdity of having to go to Google (or back when, Yahoo, or AltaVista) to find something being searched for on the Microsoft site. It’s as if the people there throw the stuff up on the servers and leave it for the user to haphazardly search. Can I be the only one revolted by this? I think not.

When was the last time that any one of the Microsoft-penned themes for Windows XP was able to be found by a simple search on the Microsoft site? For me, finding anything other than the Zune theme, it was at least 4 years ago. Also, how many times have you searched for an older revision mouse driver, and been told it was not there? Then, not believing the liar that the Microsoft site search is, being able to immediately get to it by using Google.

Same search terms, different results; and they wonder why no one wants to use their search.

To me, this is the non-verbal equivalent of saying, “We’re way too lazy to arrange what we have here on our site, because we really don’t give a damn.”

So I am certain that a very good test of Bing would be a better search result of the home site than Google – that would say that the ducks are in a row at home, a very good place to start.

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Marriage is like pi - natural, irrational, and very important.Lisa Hoffman

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2 Comments

“Microsoft doesn’t index its own sight”

Their pesky spell checker heuristics aren’t up to much either!

Yes, noted, actually - it was left there from another sentence taken out, and I did not catch the edit - short story, I screwed up.

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