Well, this last week has been a glimpse at what life was like in the eighties - without an internet connection.

The kind folks at Verizon decided to shut off the DSL connection to my house for reasons that have yet to be established. The strange thing about the shut off is that it takes but one minute to sever the connection, but much, much longer to to restore it. It’s as if we need an act of Congress to get a connection restored.

Of course, once the loss of connection is reported a complete run down of the list of stupid things that might happen to cause loss of connection must be gone through with the Indian named ‘Joe’ who tries to relay why changing the phone cord end for end, when we both know it is a straight through cable, is necessary. This would not be so bad if you could hear more than every third syllable he is speaking, and the the thickness of his accent could be filtered by the satellite distortion - so much for digital connectivity being superior…

A long and amazing story for another time….

Happy Thanksgiving everyone.

[tags] Verizon, DSL, Indian customer service, language barriers, satellite transmission delays, accountability [/tags]