When I wrote about being stiffed on my DirecTV HDTV installation on Friday, I never thought I’d make it to Monday sans the World Cup in its high-def goodness. Well, here it is Monday evening, and we’re still watching fuzzy blobs dart across the bright green pitch. I still don’t have a HDTV picture on my TV and I’m bummed. Now don’t get me wrong, I love DirecTV, but something’s gotta give …
When I initially called DirecTV last Monday, the sales rep promised me that I would have my HDTV receiver and upgraded satellite dish installed on that Friday afternoon. (When they want to sell you something, they’ll promise anything, perhaps …)
After speaking to an endless stream of cheerful customer service representatives, success is no closer today than it was last week. I had no problem installing the HDTV receiver myself. It was a piece of cake. But, it didn’t pick up the satellite feed it needed from the dish (leftover from my long-deserted satellite Internet) to deliver the HDTV signal.
I need to upgrade my satellite dish, as it turns out.
No big deal, really … but I can’t bear the thought of waiting for an install that’s a week away. (We’ll miss too many games!) Consequently, I’m giving serious thought to doing the dish install myself.
Heck, I installed my first DirecTV dish ten years ago. I can’t imagine this one being that much more difficult, even if it does have three LNBs rather than one.
I wonder if the installation kit still includes a compass?
heres an idea, why didn’t you call sooner to upgrade to hd?? customers always wait until the week before a major event to sign up for service. next time plan ahead!!!
Many thanks for the thought, but I did plan ahead. I checked with DirecTV *before* I bought my HDTV, to make sure that it would work out.
I would have upgraded sooner, if I had the cash in hand.