Overzealous Spam Filters

A good spam filter can be a good thing. A bad spam filter can be a very very bad thing. Overzealous spam filters kill legitimate email as they seek to deep six the bad stuff. My business email host recently put a pathetic two-stage spam filtering system in place. I’m miffed, to say the least. I didn’t find out the details until just this afternoon. The service provider, who shall remain nameless (at this point), put the system in place without any warning. Boom. They just turned it on and I started losing email …

I first noticed it when my regular newsletters stopped appearing in my mailbox. I noticed less spam, too, but I was most concerned that my daily reading routine had been interrupted.

My long-standing personal ISP uses Brightmail for their spam filtering. All-in-all it seems like a much more intelligent solution when compared to the brain-dead sledgehammer spam filtering approach employed by my business ISP. With so many better alternatives out there, I find the current approach to be absurd.

When I spoke to the tech rep this afternoon, he mentioned that a white-listing solution may be added by the end of the month. I told him that it was too little too late and that I just might not be able to wait around for it. I’ve been wavering about switching my web hosting provider for months. This overzealous spam filter may just push me over the edge …

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