Facebook can be a very fun and useful place to stay connected with your friends, family and even colleaueges. However, sometimes these relationships turn sour and Facebook users need to contact Facebook for help. While it is virtually impossible to contact a real person at Facebook, there is a very resourceful Help center equipped with answers and solutions to nearly every problem a Facebook user may encounter.
Should Facebook users need to contact Facebook for help with any type of problem, ranging from needing to block a former friend to report that that your account has been phished, users canvisit the Facebook Help center, which can be accessed via the very bottom of any Facebook page. The help center is broken down by topics that feature general uses of Facebook, aspects of managing your profile, and features for businesses. Each page then lists potential problems of each feature.
If a Facebook user needs to contact Facebook for help with a security or safety concern, Facebook has an entire Safety Center for Facebook users, dedicated to resolving problems specific to Parents, Educators, Teens, and Law Enforcemnt. Each section helps those who care about a Facebook user experiencing issues concerning safety on Facebook, and addresses and resolves they’re unique types of problems. While no direct point of contact exists within the help center to contact Facebook for help, there are several options within the Safety Center to report problems with detailed information for an actual human to further investigate.
Facebook also provides a user-generated forum of answers and solutions should you need to contact Facebook for help on more routine issues. The Facebook Community Center, moderated by Facebook, provides responses generated by very active and knowledgable users of Facebook and is a great resource for quick, accurate help from an actual person.
While there is not a convenient way to directly contact Facebook, you can try calling their phone number: 650-543-4800. Pressing 1 for Customer Service likely won’t get you very far and pressing 0 allows you to leave a message. It is also possible to leave feedback should you go through the Help process and feel the need to leave feedback – or should you just have a general recommendation for the platform, as well. You can leave these suggestions at the Feedback page.