Weekly Cinema Closes Doors; Groupon Coupon Deal Backfires

Posted by on Nov 13, 2010 | 10 Comments

Group buying coupons are rooted in one and only one idea, and it’s not that the merchant will make a profit from the coupon. Group buying coupons count on converting coupon buyers to long term customer of the business after using the coupon. Unfortunately, Weekly Cinemas either forgot or never understood this concept, and signed deals with nearly every major and not-so-major group buying coupon company, including the biggest, Groupon. Now Weekly Cinema coupon buyers might be left with a worthless deal.

Weekly Cinema’s strategy massively backfired, announcing Friday that their future as a company is “under review.” Thousands of coupons purchased via Groupon, as well as almost every single other group coupon dealer (including Tippr, BuyWithMe, and DealOn), will no longer be honored.

How does this bode for the future of group buying? Merchants, for one, clearly have the wrong idea about what this type of marketing means. It’s not an instant return – it’s a long term investment. Consumers may also stop trusting the group buyers who can’t offer great customer service in these type of crises. Groupon has been awesome in this situation, and other dealers (luckily) were small enough to handle the situation (or otherwise had their financial ducks in a row.) But some, so I hear, did not. Their customs, and reputation, are in serious jeopardy.

This situation will not be the last time this happens, and will force some group coupon dealers to fizzle out. Will it cause the entire industry to eventually cease? Personally, I like the concept of group buying. Hopefully it will just add some clarity to what the real benefit – or not – will be for merchants (and consumers.)

Will you still keep using group buying coupons after the Weekly Cinemas incident? Or are coupons from dealers like Groupon just another marketing scheme that can’t be trusted?

  • http://www.twitter.com/deannie Deanna McNeil

    This is actually the first group coupon failure I have heard about. Very interesting news item.

  • Brian

    This was a poor strategy move on Weekly Cinema’s part. They should have required users to subscribe to their monthly program first, before giving the free movie tickets.

    As it was, they allowed users to opt out when getting the free tickets.

  • Anonymous

    ITunes integration is not a good thing. I hate iTunes and have gone to great lengths to avoid ever syncing my (AT&T) iPhone.

    • Moss

      I don’t understand how you can hate a service which provides 1 click purchase of almost any music, tv show, film, podcast etc.

      • David K.

        The antenna “problem” isn’t a problem, its a design choice and a physics limitation.

  • http://twitter.com/Stinja J-Stin

    Had a blackberry on verizon before the iPhone was released. Couldn’t stand it, and as soon as the iPhone came to Verizon I used another family member’s upgrade and got the iPhone for the reduced price. Great decision.

  • TJ

    Bah, Android all the way … My Droid2 is far and away the best phone I have ever had (or even used). Can’t wait to slip into an LTE + IPv6 equipped Bionic!

  • http://flickr.com/photos/mswatty Watty

    I’m sorry, but where’s the trick? You couldn’t wait ‘up to’ two days to get a replacement phone?

    I haven’t switched yet. I am still using the BlackBerry Curve 8330. I was up at 3am for the preorder and didn’t order it. I can wait.

  • http://twitter.com/DyCymraes Dylene Cymraes

    Great ideas. Sometimes it helps just knowing that it’s not something a writer faces alone–when you have to rely on creativity to work, it can be frustrating when it doesn’t surface easily. (Like you don’t know that, sorry, preaching to the choir!)

  • Anonymous

    The iPhone 3G is not a good example of what the iPhone brand represents. It’s an outdated model and very slow by today’s standards.