Cust Service

I’ve been known for bashing companies that exhibit poor customer service, but I also make sure I praise those that go above and beyond the call of duty, even in simple things. Recently I’ve had cause to have a chat with two customer service departments - I can’t say complaint because at the time I [...]

[tags]customer service, dlink[/tags]
I’ve long been an advocate of good customer service and as someone whom has worked in service industries all my working life I have to say that it really isn’t that hard.
Let me repeat that: Good customer service is not difficult.
There are, as with anything, several tricks to it but they all boil [...]