General

I have worked for 8 companies in my life. I think out of the 100’s of managers I’ve met, there are only about 1% that are actually smart enough to perform their job. I define a manager as being stupid if he or she does stupid things. One previous manager of mine would watch porn [...]

How many times have you signed a long contract with a wireless provider only to find it’s way too much money? Then you would have to pay even more to get out of the contract. It’s a problem many wireless subscribers face. The FCC has been working to make wireless providers charge less for their [...]

With the merger of Alltel and Verizon, I’m wondering which phones customers will be able to use on the Verizon/Alltel network. In the past, Alltel didn’t lock down their phones as much as Verizon. You can access all of the nice features without hacking them. Verizon on the other hand, likes to make you pay [...]

In a recent survey, Miami was voted the worst American city for road rage. It’s the third year in a row that Miami has been the top city. It was noted that it’s a problem there is because of the large amount of older people mixing with young professionals on the road. Boston was [...]

From this day forward, I propose that all technical support and customer service representatives be able to hang up on customers if they violate any of the following rules:

Coughing or chewing directly into the phone.
Putting agent on hold to take care of other things that can normally be put on hold till the call is [...]

This morning I was prepping the dishwasher for another load of dishes. I brought out the Cascade Complete and read on the front ‘Cleads so well… no need to pre-wash’. Impressive right? Well I turn the bottle around, and in smaller print it says ‘For the best results, fill both the pre-wash and the main [...]

Dear General Motors,
You’re a little late to the punch. You have just started to roll hybrid cars off the lines. Meanwhile Honda and Toyota have been rolling hybrid vehicles off the lines for years. Dealerships have waiting lists for the things. They will even be offering plug-in hybrids soon. The EV-1 you invented years ago [...]

Every night, a young kid pulls into my parking lot around 11:00pm blasting his stereo in his 1995 Supra with tinted windows. All you can hear is Boom… ba boom ba boom. I don’t understand how listening to music at this level can be pleasant at all, but I guess it’s a poor attempt to [...]

Finally, Verizon is going to buy out Alltel after they have been dancing with the idea for a while. It’s too bad, because this will no doubt degrade the superior service you usually get from Alltel. Alltel has much better offers as far as plans than Verizon. The options for phones will increase, but the [...]

I complain about other people a lot in this blog. People can be stupid sometimes. So it’s only fair that I let myself have it sometimes.  A few weeks back, I was at a gas station filling up my car with gas. While the gas was pumping, my girlfriend and I were giggling about a [...]