For years I have had a Quicken credit card. The rate was decent at 10%. I then missed 1 payment and the APR skyrocketed to 28%. OK, so I call QuickenCard, which is CitiBank. I ask them to please lower my APR. They say OK, and that it will be done in 1 month. Enter Chase, who takes over the QuickenCard services. I notice on my first statement with the new bank that my APR is 28%. I call and ask about getting a lower rate. Nope, can’t do it. “We don’t have access to your previous information.” I spoke to a supervisor, same thing.

I have fairly decent credit, and even another Chase card with an 11% rate. Why the 28% rate? Because they can, and there’s nothing I can do about it. Too bad that Chase is giving Quicken a bad name, I will never buy another Quicken product. I would suggest you do the same. Microsoft and HR Block make better money products anyways.