Great Western Bank Service is Absolutely Horrid

1) Direct Deposit
2) Use a Credit Card, using a bank card or debit card is just asking for it

GWB is a disgravce. And, it’s all Dan Brabec’s (CEO) fault.
1) Their tellers are untrained.
2) The employee turnover is very high - like every other week a new teller.
3) The good managers are underpaid and unpromoted - They then leave.
4) The bad tellers are promoted to branch managers.
5) The tellers repeatedly put $$ into the wrong accounts - they cannot even read a deposit slip!
6) Their bond brokerage w/Ameritas is a ripoff of liars and cheaters. Don’t trade with GWB. Check out the SEC complaints.
7) Brabec ignores customer complaints.
We pulled our accounts at this bank.
9) The Auusies bought a lemon!

No, it’s not the old exec, it’s the new ones brought in by Australian National Bank, which bought Great Western the past year. The Omaha exec now is Colin Anderson. I found him to be arrogant and unwilling to admit to the bank’s mistakes.Great Western is more like Rape Western Bank!

We were concerned about a couple issues with GWB, like some large unsecured loans but the grass isn’t greener on the other bank lawns either. We haven’t found a bank recently that offers great service anywhere. At Wells Fargo, we spent almost 3 hours setting up a simple checking and savings account and they nickled and dimed us to death until we left. BB&T isn’t much better with their high fees and low customer service. Bank of Nebraska was bordering on criminal actions with their questionable banking practices. All in all, I could live with bringing my own envelop to the night deposit and using a regular credit card.

Great Western Bank has rip off Nebraskans with the crime of the century and put $800,000,00.00 in their pockets. How is it that no one in the State had bought forward charges?

Great Western Bank sucks in Iowa too. They are coming down on me for being less than 30 days late on a loan that has a balance of less than $10,000, when they loaned millions to Ed Boesen based on a fake Smith Barney account! And, not only was the account fake, it was approved through an email address!!! Come on people. So, now they are out millions for those loans and once again us regular folk take the brunt of it. They’ve all become very difficult to work with just because of their screw up!

Check out the many FDIC complaints against Great Western Bank. The bank has really antagonized its customers by cheating them. It’s all there in the government files. Hmmm, is our taxpayer money bailing out these crooks, too? Don’t trust Jeffrey Prickson, bank CEO, and Douglas Dribble, bank EVP.

This sounds like what I went through as a new college student almost 20 years ago. My ATM card wouldn’t work in my college town. I called home frantic to my parents, as that was the only access to money that we had planned on. Luckily I had a nice roomate who could lend me some cash. I can’t believe that some banks can’t get their act together in 2009.

I never use a debit card for online purchases. Not only do you get less protection, your bank account can be cleaned out very quickly. I’ve had pretty good luck at Wells Fargo ATM machines for deposits, but direct deposit is still so much easier.

GWB I have found to be the best in the area. The envelopes are located inside the machines. Only moronic idiots dont know how to make deposits at an ATM. Further GWB is having to follow new fed. regulations that ALL banks have to follow. further, you will find that most banks are the same in their policies. the ones that allow the most leeway are the ones that will fail and be the ones getting the bail out money….satisfied customer for over 15 years.

I totally agree with you on GWB royally sucking. The one in Spearfish SD didn’t even have a place to get envelopes so you could make a deposit up until the last couple of months. I guess enough people bitched for so long they finally decided to put some out. Also there ATM machines don’t even have a place to deposit money so you have to drop it in the night drop but supply your own envelope. And most of the time there ATM machine is down in need for service so you have to go to another bank then that bank charges you a fee and so does great western bank for using a foreign atm. Great western bank sucks!

Great Western Bank is really not that bad. I’ve been able to use my bank card in 4 different continents. And guess what, all of the Atms worked the same- there is no such thing as a ‘foreign” atm. Not many banks let you withdrawl your money the same day you deposit it.
The bank takes on a huge liability in order to make that happen. And the bank tellers have always been more than helpful, anything I need- they make it happen- as long as what I ask for is reasonable and not against the FDIC’s policy. (and as long as I ask politely) I have been a customer of The Bank of New York, then Chase Bank, then Commerce Bank and now TD… and I have always kept my my account at Great Western. Do you know why? Because when my information was stolen, Great Western Bank caught it right away and turned off my account and sent me a new card. A lot of people have been upset about Australia buying this originally midwestern bank, I guess people just can’t handle change… even when there is not any, look which banks had to be federally bailed out and which ones didnt. Great Western wasn’t one of them, looks like they did something right.

If you really want to piss them off — go on the FDIC website and complain. They have a consumer complaint form you can complete online and send it in. The more FDIC complaints that are against the bank the more fun the bank’s next FDIC audit will be.

GWB just bought my bank. I’m not happy. They lost all my online bill pay data the day before my mortgage was due. They want me to go in to my bank to set it up again. Then they tell me it takes three days to process online payments anyway. Three days!? WTF!! I might as well go back to mailing checks. My girlfriend and I will be shopping for a new bank.