Please Restart the Computer Before Calling Tech Support

Some people amaze me. They can’t seem to think for themselves let alone head in the direction of solving problems on their own. It’s just plain laziness to experience a problem and then immediately call somebody else and put them to work for you without trying anything first.

I’ve always been a person that likes to solve problems on my own. I like to use my mind. I can’t imagine ever calling somebody to help me until I’ve exhausted all options on my own. Then again, some of the people I talk to end up breaking things worse. Restarting the computer however is a no-brainer. You have no worries about restarting and causing more problems.

I also love how some people also have an attitude if I suggest that they restart the computer first thing when they call. They never think it will solve their issue. The sarcasm just oozes through the phone. When restarting does work, they usually act angry and question why they have to restart to get it to work properly. It’s a computer people! A computer running Windows. It just needs to be refreshed sometimes.

I know it’s good job security to have people relying on me for computer support, but I think I’d rather be unemployed than have to deal with people that are too lazy to try the simple stuff on their own. Besides, I have plenty of other people that really need my help for real problems.

Tags: tech support, windows