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Oracle faces competition for Siebel support fees

For a number of OSS companies, the bread and butter that helps to keep the bills paid comes from support services. Well, in Oracle’s case, it seems that they are looking at some competition concerns from Siebel Systems, even with the acquisition of the company by Oracle.

Oracle faces a new competitor for the annual software-support fees paid by customers of Siebel Systems, which Oracle is acquiring.

Seth Ravin, a former PeopleSoft executive, announced Monday that his new company, Rimini Street, will offer technical support and software-bug fixes to Siebel customers at about half the cost Oracle is expected to charge. Such software maintenance fees accounted for $469 million in revenue last year, or more than one-third of Siebel’s total sales, The Wall Street Journal reported. [Read the rest]

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