Lawsuit Says Windows Genuine Advantage Anti-Piracy Tool Is Spyware

MY THOUGHT TO M$RESPONSE TO THEIR SPYWARE WGA WASTE AND INVASION:

SARAH,

I HOPE YOU OR YOUR BIG EMPLOYER, BILL GATES, DID NOT EXPECT ME TO WAIT THIS LONG TO DEAL WITH YOUR INVASIVE, CHEAP, UNAUTHORIZED, PURPOSEFUL, ARBITRARY AND CAPRICIOUS INTRUSION ON MY COMPUTER WITH YOUR PARANOID “{WGA” TRASH? ALL LEGITIMATE CUSTOMERS, LIKE MYSELF, SHOULD HAVE BEEN NOTIFIED OF YOUR PRECONCEIVED DIRTY TRICKS TO LESSEN THE MAJOR SHOCK, EMOTIONAL DISTRESS. AND INCONVENIENCE YOU INTENTIONALLY PROPAGATED UPON US SO CALLOUSLY.

IF YOU WANT TO CATCH YOUR LOST REVENUE, DUE TO PIRATES, THEN WHAT IN THE HELL ARE YOU INCLUDING AND DELIBERATELY TORTURING YOUR LOYAL CUSTOMERS WHOM YOU KNOW ARE GENUINELY AUTHENTICATED?? I WASTED 3 NIGHTS WITHOUT SLEEP AND NO HELP FROM YOUR PARSIMONIOUS AND FRUGAL, MULTI BILLION DOLLAR SOFTWARE MONOPOLY TO HELP!!! YOUR LOYALTIES ARE QUICKLY FORGOTTEN TO THOSE WHOM MADE THE DEEP POCKETS FOR “THE PIRATES OF SILICON VALLEY”!!!

I DO NOT NEED YOUR HELP NOW AND AM SORRY I EVER ASKED FOR IT, OR YOUR DIRTY AUTOMATIC UPDATES OF SPYWARE IMPLANTED ON THOSE LOYAL CUSTOMERS’ COMPUTERS TO FILL YOUR BILLION DOLLAR POCKETS WITH MORE GOLD.

WE, THE HONEST AND LOYAL, SHOULD HAVE BEEN PRIVY AND TOLD IN ADVANCE OF YOUR SPYWARE, DISGUISED AS A CRITICAL UPDATES, TO FIND YOUR PIRATES. YOU HAVE LOWERED YOURSELF TO NOTHING BETTER THAN A PIRATE, MISCREANT SHOVELING THIS CRAP ON YOUR TRUE- BLUE CUSTOMERS’ COMPUTERS. THEN YOUR QUICK 1 WEEK RESPONSE TO OUR CRYS FOR HELP AS OR COMPUTERS DISPLAYED THAT ACCUSATORY, SHIT, RHETORIC ONLY M$ COULD WRITE!

BECAUSE OF MY USE OF FIREFOX , RATHER THAN YOUR TRASHY SCUMWARE ,VULNERABLE IE6 BROWSER, YOU FORCED A PLUGIN WHICH WITHOUT INSTALLING CANCERED OUR COMPUTERS AND INACTIVATED THEIR ACCESS TO YOUR AUTHENTICATION PAGES!!! ANOTHER GREEDY, JEALOUS AND MONOPOLISTIC PUNISHMENT TO US FOR CHOOSING NOT TO USE YOUR SCUM BAG BROWSER.

I CAN’T THINK NOR FIND ANY FURTHER WORDS TO DIGNIFY YOUR COMPANY’S APATHY AND DISREGARD FOR ITS LOYAL CUSTOMERS. yOUR QUICK RESPONSE AND RUSH TO HELP ME WITH THIS M$ CREATED DISTRESSFUL COMPUTER PROBLEM IS UNDERWHELMING!!! I’LL OR WE’LL NEVER FORGET YOUR GREAT CARE. MAYBE YOU CAN OUTSOURCE YOUR NEXT SET OF FILTHY TRICKS YOUR COMPANY PROMULGATES.

APPLE LOOKS GREAT TO US ALL FOR THE NEXT WAY OF COMPUTING AFTER 25 YEARS OF MAKING THE WRONG DECISION, SLEEPING WITH THE ENEMY.

COLD BELATED REGARDS AS I COULD NOT REPLY IN A MORE TIMELY RESPONSE AS THIS IS THE FIRST NOTE OF CONCERN RECEIVED!!

M. E. STONE, M.D.

PS. REMOVE WGA.EXE IS NOT WORTHY OF REMOVING THE GARBAGE YOU HAD ME UPLOAD AND INSTALL. IT DESERVES A CAREFUL AND TOTAL ANNIHILATION WITH REGEDIT OR CHEMOTHERAPY TO VOID THE

SYSTEM OF THESE METASTATIC IMPLANTS FROM THIS UNDIFFERENTIATED PIECE OF VICIOUS M$ SCUM WARE!!

CANCER INTRODUCED WITH WGA

Sarah Meng (MS) wrote:
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> Hello Miles,
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> Thank you for contacting Microsoft Windows Update Support. My name is Sarah and I am glad to work with you. You can contact me directly by writing an email to v-30same@mssupport.microsoft.com with the case ID SRX060923603030 in the subject line.
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> First, I would like to apologize for your support request being unexpectedly delayed during our internal transfer process. Please be assured you have successfully contacted the correct support team and I will be working with you to address your concerns as quickly as possible.
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> From the case log, I understand that you originally encountered a activation issue because you did not get the incorrect key. After the vendor contacted Microsoft and a new product key was offered, the issue was resolved. However, recently, after you run the new purchased Online Registry Cleaner, you receive a message saying your Windows is not genuine. If I have misunderstood your concern, please do not hesitate to correct me. We will work together to resolve this specific issue through the course of the case.
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> I understand the inconvenience you have experienced. Please be assured that I will do my best to help you.
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> Before moving on, I would like to let you know that after checking the key you provided JX4XP-TTPF9-JQX8J-GYGK3-6X6WD, I found it is a genuine product key. That means the issue is not caused by any pirated copy of Windows. It should be related to a system issue.
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> I understand that you received the notifications saying the system is not valid. I would like to explain that these notifications are generated by Windows Genuine Advantage Notifications which is installed as a security update from Automatic Updates or Windows Update. The main goals of WGA Notifications are to inform our customers of the value added services that Microsoft provides to those customers running genuine Microsoft software, as well as help our consumers ensure they are running genuine Microsoft software. After installing the update, the validation process will be started and it will check for several known counterfeiting methods. If the system does not pass the validation process, the WGA notification will be displayed.
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> Based on the current situation, the notification indicating that a copy of Windows is not genuine may occur if any of the following conditions are true:
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> 1. The WGA engines are corrupted.
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> 2. The local settings are incorrect.
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> 3. Some third-party security software blocks access to the Windows Update site.
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> 4. The Windows Genuine Advantage Notification (KB905474) was not installed successfully.
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> 5. It is a virus instead of the Microsoft WGA program.
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> Since the issue can be caused by several factors, the troubleshooting can be time consuming. However, please be assured that I will do my best to resolve it as soon as possible. I realize that this issue might have made you frustrated and unhappy. I can fully understand your feeling. On the other hand, I think it is also a piece of good news which reflects the technical issues with the system or with the third party programs installed. It may help us avoid other bigger issues. Now, let’s begin the troubleshooting to find the root cause of the issue. Let’s try the following steps:
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> Step 1: Reinstall the WGA engine manually
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> The WGA engine may have been already installed, but is not working properly. We can use the following steps to install the latest version of WGA. This will ensure that the engine files will be copied and registered properly.
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> 1. Click Start-> Search.
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> 2. Select “All files and folders”, and then search for the following files:
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> legitcheckcontrol.dll
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> If you find the above file, please right click to rename this file to (such as legitcheckcontrol.old).
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> 3. Please download the update KB905474 from the following website link and save it to your Desktop:
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> http://go.microsoft.com/fwlink/?linkid=69498
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> 4. After downloading the update, please double-click the downloaded file on your Desktop, and it will be launched automatically. Please follow the instructions to install it.
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> After we have finished the above steps, please restart the computer and try to validate Windows again. If we still encounter issues after performing the above steps, please refer to Step 2.
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> Step 2: Visit the WGA Diagnostic webpage
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> Please access the following website:
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> http://www.microsoft.com/genuine/diag/
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> On the website, we can test some system settings and confirm that there are no other blocking issues with your validation or Internet Explorer settings blocking the validation process.
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> If you have accessed the site but the validation issue persists, in order to collect more information about this issue and provide more effective suggestions, we need to collect more information.
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> Please capture a screenshot to me when the error message occurs from the validation page.
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> Screenshot
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> 1. Please access the following website and click “Validate Now” button on the webpage:
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> http://www.microsoft.com/genuine/downloads/WhyValidate.aspx?displaylwindowsang=en
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> 2. When the error appears, please press the Print Screen key (PrtScn) on your keyboard.
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> 3. Click Start, click Run, type MSPAINT, and click OK.
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> 4. In Paint, click Paste under the Edit Menu, click Save under the File menu, type a file name for the snap shot, choose JPEG as “Save as type”, click “Desktop” on the left pane, and click Save.
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> 5. Please find the screenshot on the Desktop and send it as an attachment to: v-30same@mssupport.microsoft.com.
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> WGA Diagnostic Data
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> Please open Internet Explorer and visit the following link to download the WGA Diagnostic Tool:
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> http://go.microsoft.com/fwlink/?linkid=52012
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> 1). Save the MGADiag.exe file to the Desktop, and then double click on the file to run the tool.
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> 2). Click “Continue” button.
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> 3). Under the “Windows” tab, click the “Copy” button.
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> 4). Open up an e-mail, and paste (when editing the e-mail, press Ctrl + V) the information collected by using the tool.
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> 5). Please send the e-mail to me at v-30same@mssupport.microsoft.com
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> Note: When attaching files to emails, the process will vary depending on the email application being used. While you are composing the email, most applications will provide you with either an “Attach” button or Paper Clip Icon to click in order to attach a file. Once clicking this button/icon you must browse to the file you wish to attach and select it by either double clicking it or clicking it once and then clicking on the “Attach” button.
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> Please send the above files to at v-30same@mssupport.microsoft.com. Once I obtain the information, I will perform further research and get back to you as soon as possible. Thank you for your time and cooperation.
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> I’m looking forward to hearing from you.
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> Best Regards,
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> Sarah Meng
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> v-30same@mssupport.microsoft.com
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> Microsoft Windows Update Support Professional
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> Satisfied customers are my top priority!
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> Please let either myself or my manager know what you think of the level of service provided. You can send feedback directly to my manager, Joe Shi at v-30josh@mssupport.microsoft.com
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> Windows Live OneCare: http://go.microsoft.com/?linkid=4416252
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> Give your computer continuous antivirus and firewall protection, along with regular tune-ups and back-ups to maintain its performance.
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