Music giant Sony BMG, beleaguered by the fallout from the discovery that it was including rootkit style digital rights management (DRM) software on its CDs, has conceded and said that it will pull CDs with the controversial XCP software, and that it will also offer customers the opportunity to exchange CDs with the offending software for versions which do not have it.

Sony only admitted to the issue last week, shortly after a lawsuit was filed over the rootkit software.

“Sony BMG deeply regrets any inconvenience to our customers and remains committed to providing an enjoyable and safe music experience,” said Sony. It also offered to exchange any CDs with the offending software, although details of how to make the exchange were not yet available.

In addition to the lawsuit and the public outcry, even Sony’s own artists have been calling on Sony BMG to…

[Continue reading Sony Caves on Rootkit, Pulls CDs, Offers Exchange Program]

[tags]sony,music,drm,digital rights management[/tags]