I actually tried to cancel my AOL account and it took three hours only to find out that I had a free account from my days at CNET. The woman on the phone said “now why would you want to cancel something that’s free?” She had a point and so I still have my account. (How much do you want to bet the goons at AOL will yank it now - - oh the irony!) Here’s an interesting piece from the NY Times on how even the dead cannot cancel their accounts:

“THREE years ago my brother died (officially missing, presumed dead - no death certificate),” wrote an anonymous contributor last week at gripe2ed.com, a consumer complaint Web log. “At that time I was able to cancel his credit card, gas, insurance - everything except his AOL account.”

More AOL Hell Here