US woman sues over ink cartridges
- 1
- Add a Comment
Your printer software is indicating that you are running low on ink. OK, time to head down to the store for some new cartridges, right? Not so fast. As it turns out, there are some concerns according to the BBC, that printer companies may be using a chip that is giving false information to the user, indicating that it is time for an ink refill.
The unnamed woman from Georgia says that a chip inside the cartridge tells the printer that it needs re-filling even when it does not.
The lawsuit seeks to represent anyone in the US who has purchased an HP inkjet printer since February 2001.
HP, the world’s biggest printer firm, declined to comment on the lawsuit.
HP ink cartridges use a chip technology to sense when they are low on ink and advise the user to make a change.
‘Shut down’
But the suit claims the chips also shut down the cartridges at a predetermined date regardless of whether they are empty.
“The smart chip is dually engineered to prematurely register ink depletion and to render a cartridge unusable through the use of a built-in expiration date that is not revealed to the consumer,” the suit said.
The lawsuit is asking for restitution, damages and other compensation.
The cost of printer cartridges has been a contentious issue in Europe for the last 18 months.

One Comment
Steve L
October 19th, 2006
at 12:29am
My advice. Buy a printer that doesn’t use the microchip cartridge. Fill your own and really save.