E-Mail–Hideously Unreliable
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You’re losing E-mails. It’s almost certain that some significant percentage of your legitimate outbound E-mails aren’t getting to their destinations; or that some significant percentage of your legitimate inbound January 12, 2004″ href=”http://www.informationweek.com/story/showArticle.jhtml?articleID=17300016″>E-mails are being lost before you ever see them. When I say “significant,” I don’t mean a few. I mean something like 40%, or even more in some cases. And I’m not talking about losing junk mail. I’m talking about the loss of totally valid, non-spam/non-junk E-mail.
