Workers waste time over simple computer problems
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Ananova reports that: “Office workers are wasting hours by asking their IT department to sort out computer problems they should be able to tackle themselves, according to a report.
IT staff waste an average of 20 hours a month solving “simple” problems such un-jamming a printer or deleting emails.
A survey of 500 IT staff by recruitment firm Computer People found that two thirds had been called out to repair a “broken” monitor, only to find it hadn’t been plugged in.”