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Software deals–what’s in the fine print?

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Understanding definitions for these deals is easier said than done for the untrained. The unique nature of software makes it difficult to price: Products can be copied from one computer to the next, and a piece of software might be used through the Internet by many people around the world.

Despite such complications, customers can avoid costly mistakes by taking a few key measures. Analysts and consultants offer the following explanations and advice for companies and government agencies negotiating large software contracts.

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