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VOIP 911: Weakness in VOiP 911 System Leads to Lawsuit Against Vonage
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The State of Texas has sued VOiP provider Vonage for weaknesses in the VOIP 911 system. Note that the issue is not with Vonage itself, but with how 911 calls are handled (or not) by VOiP systems generally.
The Texas Attorney General has sued Vonage claiming that they use deceptive marketing practices because, the lawsuit claims, Vonage does not make it clear enough when one is signing up for their VOIP services that you have to sign up for 911 services separately.
The lawsuit stems from a Vonage customers Peter and Sosamma John being unable to reach 911 from their VOIP telephone during a break-in, during which they were both shot…
[VOIP 911: Weakness in VOiP 911 System Leads to Lawsuit Against Vonage, Continued]