Apple To Accept 5G iPod Returns For Nearly Any Reason

After the iPod nano scratch returns fiasco, Apple is easing restrictions on returned fifth-generation iPods.

Basically you can bring it back and tell them that, “it just doesn’t hold all my music,” or, “I thought it would have a red button in the middle like the last U2 iPod,” and they’ll take it back. Like all good things, this for a limited time only.

Kasper Jade of AppleInsider writes:

In a message to its channel partners this week, the iPod maker told authorized service providers in Europe, Latin America and Asia-Pacific to replace fifth-generation iPod products that exhibit “any type of hardware failure,” including “those that would normally be classified as abuse.”

“For a short period of time, Apple will be evaluating all forms of hardware failure on the recently announced fifth-generation iPod,” the company said. Nowhere in the message did Apple indicate that there were any known or serious issues currently effecting the players. Instead, the company’s move appears to be a preemptive measure.

Over the last month, Apple has been the recipient of complaints, negative media attention, and and a class action lawsuit as a result of problems associated with its ultra-thin iPod nano players. Customers argue that the protective coating on the players has a tendency to become scratched or marred to the point where information on the screen becomes illegible.

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[tags]apple,nano,ipod,return,5g ipod,appleinsider[/tags]