I think that this move by Sprint really stinks. Apparently there have been issues connecting to the Wi-Fi access points at Truckstop.net enabled locations. I can only imagine the frustration of this as the customer goes to login only to get nowhere fast.

Sprint is reported to be at fault of this situation since they are the responsible party involved with making sure the equipment works correctly. Unfortunately their solution is to simply offer the service at no-charge until the problem can be resolved. What the heck does this mean? Are they going to actually do it or not?

From August 2003 to June 2004 Sprint Communications engineered and deployed more than 500 Wi-Fi hot spots at Truck Stops and Travel Plazas throughout the United States for Truckstop.net. Thousands of customers signed up and used Truckstop.net from the time the service became available and many reported problems connecting to Truckstop.net hotspots at hundreds of locations while having no problems at other hotspots. Truckstop.net has been working with Sprint over the last 5 months trying to determine the source of the problems. It was determined that the problems were caused by the equipment that Sprint configured and installed and, as such, the Wi-Fi solution currently deployed at each Truckstop.net location would need to be replaced or reconfigured. Sprint has not corrected these problems. As a result, Truckstop.net declared Sprint in breach of contract and on November 15th started litigation in U.S. District Court. Subsequently, Sprint terminated the Internet circuits to the locations effectively halting the service.