Mobility empowers, pure and simple. And according to an article by MobilePipline, field service organizations that utilize mobile applications on the go are much more productive than those who do not.

“Companies whose livelihoods rest largely upon the health and effectiveness of their service organizations have awoken to the reality that mobile technology solutions are now vital to retaining customers and staying competitive,” report author Mark Vigoroso said in a statement. “Mobile technology holds — and in many cases has delivered on — the promise of seamless and zero-latency connectivity between the field and the back office.”