i have recently aquired a lightly usued palm zire 71 from my mother she did not use it anymore so she gave it to me. it is a excellent device but has compatibility issues with the desktop software i might have to use a infered dongle to transfer stuff to my computer witch takes twice as long as a regular dock. i fired it up this morning tried to sync to get everything backed up before school and it wouldn’t work i reinstalled it and installed shield said it coulndn’t install some scripts. i think it is the compatibilty with some programs i tried to sync with it i am not sure please tell me if you know a possible answer. now when i sync my palm says hotsync was cut short due to program refusing to reply to hotsync or somthing like that. but with the right computer the right software it will work great the unit itself  is excellent although i can’t sync witch i would like to do but i can still charge it and as long as it can run it will be used. so in all the unit itself is excellent but the software has compatibility issues might work better with vista but i use XP and it is not working so well. good luck with your palm pilot or whatever hand held device you might want to use. use what suits you not what suits me or someone else. find what suits you try it and if it works for you keep it and use it where you see fit. thanks for reading CYA!mikey