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TechNet Webcast: How Microsoft IT Deployed Windows Vista

Find out how Microsoft did a large scale rollout of Windows Vista. This webcast takes place on Tuesday, March 27, 2007 @ 9:30 AM Pacific Time - registration is here.[tags]Windows Vista, enterprise[/tags]

Avira NTFS4DOS Personal FREE

OK, techs: how often would you have loved to be able to access a NTFS drive from a DOS boot floppy? It happens to me two to four times a year. Unfortunately, the only program that was capable of that before a short time ago was NTFSDOS Pro from Systernals. It came [...]

Free Daylight Saving Time Application Compatibility Scanner

RTO Software has created a free tool for you network admins to scan for applications that may not have been updated to work with the recent changes in Daylight Saving Time (DST). For more information, go here.
UPDATE:

Daylight Saving Time Help and Support Center
Webcasts for daylight saving time changes in 2007

Change Daylight Saving Time Rules Easily In Windows 2000

Some countries (most notably, the U.S., Canada, Uruguay, Brazil, Israel, Egypt, and Sri Lanka) have adopted different Daylight Saving Time rules or different time zones this year. If you use Windows XP, Windows Server 2003, or Windows Vista, you can get the patch either through Automatic Updates or Windows Update, but what if you [...]

Are Session One And Newer Users Virus/Spyware Vulnerable In Vista?

Hank Cranmore runs MOBITECH4U.com, a computer consulting business in Jacksonville, Florida. In a recent post to a tech support mailing list I’m on, he was musing about the possibility of Session 2 and newer users possibly being vulnerable to viruses or spyware.
First, some background. Every user in Windows who logs on [...]

Digital Camera Optical Resolution Chart

This EIA 1956 chart will help you test the resolution of digital cameras. You will need a vector art program such as CorelDraw or Adobe Illustrator to use it and a free membership to download it.

Communication With Users

Do you support a computer user - even in an informal way (e.g. your Dad or Mom)? This article explains some of the ways our superior knowledge and skills may hamper your understanding of what a user means when they ask what seems to you to be a stupid question. Remember, there are [...]

TechNet Virtual Lab: Windows System Administration Scripting

You don’t need to be visionary or adventurous to try scripting, you just need to be the type of person who wants to save some time. (It’s still only the fanatics who think it’s fun though.) Scripts can not only make your work go faster, they can make your job easier. And once you learn [...]

How To Extend The Vista Activation Deadline

Thanks to Brian Livingston and Fred Langa of Windows Secrets for this one.
“How to extend the Vista activation deadline“
Microsoft provides a command-line program in Vista known as the Software Licensing Manager (SLMGR) or slmgr.vbs.This is a Visual Basic script that resides in c:\windows\system32. You can read the contents of this script file with any text [...]

9 More Hewlett-Packard Company Secrets From A Former Employee

Canada isn’t worth marketing to? Well - Canada has roughly the same population as California - is California not worth marketing to?
“A former Hewlett-Packard worker who could barely wait for their non-disclosure agreement to end so they could spill company secrets to The Consumerist has more, along with clarifications about what was posted yesterday.”
1: [...]

14 Hewlett-Packard Company Secrets From A Former Employee

“A former Hewlett-Packard worker could barely wait for their non-disclosure-agreement to end so they could spill 14 company secrets to The Consumerist.”
1: Many HP Printers, like their laser printers, have a built-in page-count after which they won’t work. This resides in the a transpart sometimes called image or drum kit. Rather than get the printer [...]

Microsoft raises support fees for Windows, Office

Thanks to Mary Jo Foley for this item. “Expanded the pricing model”? I wonder how long the flacks thought to come up with THAT!
Microsoft quietly raised last week its per-incident support prices across the board for Windows and Office.
Support for Windows XP and Windows Vista now costs $59 per incident. Prior to the [...]

Remote Support

How many of you geeks support a not so knowledgeable relative or friend? I’ve done it a lot, and there are several difficulties I have:

My ear gets sore from pressing the phone to it; or

I get frustrated because the other person has trouble doing what I’m telling them to; or

I have to tell [...]

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