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OS X Error Codes and What to Do With Them

Once in a while I get a phone call with a question much like this:

Customer: “I wanted to copy some files, but it doesn’t work!”

Me: “OK, do you get an error of some kind?”

Customer: “Yes, it says: Error 33″

Me: “Oh, OK, that helps” (to be honest I don’t have a clue because I don’t know every error code in OS X)

Most of the time after talking with the client I finally figure out that it’s a full disk or some of the files are corrupt, or something else, either way I get it fixed! Still I thought to myself; “Need to digg a little deeper into this error code thing”.

So I (finally) did and today I got pointed to a very nice overview on all the error codes in OS X. It’s an Apple document which gives you a good idea on what the error means. Just follow the list and you get pointed in the right direction.

Apple Document 9805

This could be very helpful when helping clients out. I’m going to learn some fairly common errors so that I can impress my clients by saying…

Me: “Ahh, error the good ‘ol -34. It means that your disk is full. Time to do some spring cleaning on your harddisk”

Client: “Wow, you are amazing!” (client thinks: “I have the best computer engineer in the world”)

Me (thinks): “Need to increase my hourly fees”

Follow me on Twitter: John van Leeuwen

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What are your thoughts?

dabrace1984 - March 27, 2008 @ 3:28 am

Thanks for this document. I’m starting to do a lot more work with Mac clients and this will definitely help out.

FYI: In your example, error code -31 doesn’t exist according to this document.

John van Leeuwen - March 27, 2008 @ 3:31 am

LOL, you’re right, it doesn’t!
Made typo there… Changed it! Thanks for noticing!

Hackonia - March 27, 2008 @ 9:56 am

From the linked article “This document applies to Mac OS 9 and earlier.” Those error codes might be different for OS X.

John van Leeuwen - March 27, 2008 @ 11:55 am

Yes, you’re correct, although most of these errors are still common in OSX. So yes, they might differ with OSX but they still are quite helpful. At least in my experience!

What do you think?

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