Making Peace (and/or products) with Marketing

Can marketing and engineering honestly relate on any sort of level? Apparently, in some cases it can.

There are a range of ways that marketing can relate to engineering. At one end are companies where engineering is the core competency and marketing “leadership” is an absurdity. At the other end are companies where marketing tells engineers what to do.

The most extreme example of the former comes from fiction. It’s the nameless fictional company that employs the cartoon character Dilbert. In three daily Dilbert strips starting July 27, the character Alice — a competent, under-appreciated and violence-prone engineer — relates to marketing people by banging their heads on furniture. In one strip she tells a prospective employee, “I’m going to bonk your head on the table. If it sounds empty, you’ll work in marketing.”

The most extreme example of the latter comes from reality, and stars in “The Phone Companies Still Don’t Get it”, by Mark Gimein, in the July 31, 2006 issue of BusinessWeek. Gimein opens with the story of his visit to the home of an AT&T (formerly known as SBC) “customer” in San Antonio, where he was led to witness the wonders of the company’s Project Lightspeed. Here’s how he reports what happened… Source: Linux Jounal