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comcast at it again

I have been reading a lot about Comcast and the theory that they want to put a 250G per month download cap on all accounts. It seems to be creeping into more mainstream price. I find this very interesting, especially as I’ve had trouble with this very topic. It went like this:

Internet access ceases.

Me: What happened to my cable?
Comcast: I dunno, lemme look. Oh, you have to call this special number.
Me: why?
Comcast: it’s a different department

I try the number for 3 days, with not a single return call.
Pissed at the lack of internet access, I called Corporate, who said they’d put in a word for me.

Comcast: We shut down your cable internet.
Me: Why?
Comcast: You downloaded too much.
Me: How much is too much?
Comcast: We can’t tell you.
Me: How will I know I’ve downloaded too much if you won’t tell me?
Comcast: Don’t download so much.
Me: if you give me a number, I can monitor to make sure I’m not exceeding that amount.
Comcast: We can’t.
Me: How come I can’t get you on the phone?
Comcast: We don’t have incoming lines. You will only get an answering system.

Fucking buffoons.

Comcast’s spokesman stated that they don’t give out the amount when asked by many journalists. So this is their solution. Not to mention another way to get more money from their customers, as they’ll be fined if they go over. Just wait til the new `higher speed’ product arrives. They’ll get up over $100 monthly for internet access alone…..I don’t have Comcast tv service.

What Do You Think?

 

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general rant - Oct 10, 2008

Putting it All in Perspective

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