everybody follow suit…..
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Raelyn Campbell is suing Best Buy for $54 million
for losing her laptop and lying to her for months about it. She bought
a laptop from Best Buy with an extended warranty, it broke, she sent it
in for repairs, months later she didn’t have her laptop and after
getting the runaround the store finally said it had lost her laptop and
offered her a $900 gift card.
at least they didn’t mess up her pants…
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2 Comments
Kathleen
February 14th, 2008
at 9:56am
I too have had this problem with Best Buy. We took in our 2 month old computer for some repairs under warranty and never got it back! We were told “we abandoned it” and therefore had no recourse. We spent months writing letters to Best Buy and making phone calls (waiting on hold mostly) and finally gave up.
leftystrat
February 19th, 2008
at 12:05am
Your best friend here is Consumerist.com
They have all sorts of horror stories about Best Buy and different retailers, as well as remedies. Good luck.